- Bookings are only confirmed once credit card details have been received. Once this has been done it is agreed that the conditions of the cancellation policy have been accepted. Although deposits are not taken, the cancellation fee will be calculated using 50% of the total booking value.
- Between 23rd December and 5th January a minimum stay of 3 nights is required.
- Cancellation charges are levied under the following conditions:
- Cancellations made more than 30 days prior to arrival date will not be subject to a cancellation fee.
- Cancellations made between 15 and 29 days prior to arrival date will forfeit 50% of the cancellation fee.
- Cancellations made between 1 and 14 days prior to arrival will forfeit the entire deposit.
- If the cancelled rooms can be re-let only a 10% handling fee will be charged.
- No-shows will be levied at 100% of the total booking value.
- We suggest that all travellers take out cancellation insurance. We will be pleased to render an invoice to your insurers in the event of a claim. We always confirm cancellations in writing. Please demand written acknowledgement that we have accepted your cancellation. This is the only proof of cancellation we will accept.
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